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Service Delivery Management

These are the only Service Delivery certificate courses available to help you grow your career as a Service Delivery Manager. These three courses are built using the same content, but represent different levels of learning objectives. Choose the right one for you.

 

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Service Delivery Management Basics

$99.99

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  • Understand why current methods of service delivery are obsolete.

  • Learn why we need to rethink "service delivery" and the concept of value

  • Understand the basic five aspects of service delivery

  • Meaningful industry-recognized certificate

 Service Delivery Management Foundations

$299

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  • Deeper understanding of service delivery and why we must rethink how value is created and delivered

  • Understand the role of AI and other "enablers"

  • 1 Case Study assignment to apply what you learn

  • Meaningful industry-recognized certificate


Service Delivery Manager

$799

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  • Thorough understanding of service delivery, value, and why we must rethink service delivery

  • Cost of poor service delivery

  • The role and timing of AI 

  • 3 Case Study assignments to apply what you learn

  • Meaningful industry-recognized certificate

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